Core Commerce
The capabilities you need — business-ready for today.
A growing challenge manufacturers and distributors encounter when deploying digital commerce is the number of specialized systems that now must be integrated to deliver one cohesive B2B commerce solution. It’s complex, time-consuming, and expensive.
viax’s B2B commerce module removes the integration requirements by providing all the capabilities manufacturers need – fully integrated out-of-the-box for easy deployment and management. With viax, your team members can feel confident that they have industrial-grade B2B digital commerce capabilities that fully support their business needs. Your team is free to focus on driving business rather than trying to stitch together different systems and capabilities.
Subscriptions & Recurring Orders
Monetize complex subscriptions from day one.
Subscriptions and recurring orders represent a great opportunity for a business to expand its revenue footprint. Unfortunately, subscriptions and recurring billing management (SRBM) solutions are not included in most B2B commerce solutions.
Comprehensive SBRM capabilities are natively available with the viax platform — removing the risk, time, and expense of incorporating these capabilities. viax SRBM supports both physical and digital products and variable subscription products that can have different sign-up fees, trial periods, billing periods, subscription lengths, and other variables. viax also supports recurring payments and renewal notifications. And as business needs change over time, viax is future-ready and can easily adapt to new customer interactions that you wish to address.
Product & Catalog Management
Empower your business stakeholders to manage products now.
viax empowers business users to create and manage sophisticated catalogs without custom coding and ongoing development.
viax catalog management supports the complex catalogs that manufacturers and distributors require with both the ease and speed of a modern B2B solution. Users can see the super-set of product attributes that have been dynamically aggregated and displayed, eliminating the need to constantly switch between screens. viax not only makes it easy for non-technical users to keep existing catalogs current and relevant, but also enables your teams to rapidly build personalized catalogs to address specific business dynamics and individual personas.
viax’s B2B commerce engine puts product and catalog management in the hands of your business stakeholders, so you can spend more time growing revenue.
Order Management
Easy to manage with the power to grow.
viax order management brings order to chaos through one cohesive solution that orchestrates data across systems in one easy-to-manage platform. viax has the power to handle all the complexities behind successful order management at granular levels, from orders, including subscriptions and physical products, to complex fulfillment routing, to coordinating across different warehouses. The end result is confidence in your order management system, and an exceptional experience for your customers.
Marketplace
Expand offerings while gaining new insights.
Marketplaces are top of mind for many companies and rightly so. The economic benefit of a marketplace with its incremental revenue growth at a disproportionately low marginal cost is very attractive. In addition, with an expanded assortment, companies can better serve customer needs by becoming a one-stop shop.
Companies are faced with many challenges as they look to more effectively manage their channels, including improving everything from availability and cost to the overall customer experience. viax brings a little extra muscle and helps by providing a specific set of channel management capabilities, purpose-built for manufacturers and distributors who want to take the next step. Start making meaningful progress in managing your channel- we have everything you need.
Configure Price Quote & Guided Selling
Deliver accurate quotes for the products best suited to meet your customers' needs.
CPQ tool is a key component of B2B business, yet there are few that are built for modern commerce. Traditional CPQ tools come with a persistent challenge: those with horsepower and functionality are expensive and extremely difficult to use. Conversely, CPQ tools that are easier to deploy and use, are limited to simple configurations that don’t meet manufacturers’ and distributors’ needs.
viax changes the game for CPQ by combining usability and horsepower, making it easy to execute complex product configuration requirements. With viax CPQ, business users get the simple yet powerful tool needed to accurately present the countless number of configurations, including both physical and digital offerings. viax’s no-code interface for rules configuration eliminates the need for development teams to script out your business logic, giving business and product managers the control they need to meet customer requirements from day one.
Pricing
Deliver complex pricing with speed and accuracy.
Legacy ERP systems do a great job of handling complex pricing, but they’re difficult to use and lose performance in customer-facing applications where speed is key. With viax’s sophisticated pricing module, you get the functionality of an enterprise ERP system, with the performance you need to provide an outstanding customer experience. An intuitive interface enables your team to easily set up complex pricing models with any number of variables, including external calls via drop-in serverless functions. The information is seamlessly presented with the speed and accuracy customers expect. viax handles the most complex pricing models and variations, resulting in more deals than homegrown solutions.
Product 360
Product intelligence at your customers’ fingertips.
With Product 360 customers get a complete and accurate 360-degree view into all the information associated with each of the products they’ve purchased – in one place. Product 360 provides customers quick and easy access to any element of the order, from pricing, configurations and accessories, to warranties, service information, and subscription offerings. Any element associated with a product is at your customers’ fingertips, making it easy to do business, while you build loyalty and gain market share.
